Otter Growth
    Advisory
    Case studies
    Personal finance app for paying down loans

    A Full-Funnel Audit to Hit Target LTV:CAC

    Benchmarked every funnel stage against best-in-class products, then fixed the four that mattered. Average LTV rose 144% and LTV:CAC 120% in four months.

    Product
    Personal finance app for paying down loans
    Model
    Annual plan at $120/yr, monthly at $12.99/mo
    Timeframe
    4 months

    Results

    +144%
    Average LTV
    +120%
    LTV:CAC
    +680% revenue in four months

    The situation

    The growth engine wasn't acquiring customers profitably enough to scale.

    Customers were not being acquired profitably enough to scale

    What we did

      • Significantly increased paid-social creative velocity
      • Implemented rich data signals for paid-algorithm optimization
      • Restructured and optimized the checkout flow
      • Ran pricing strategy and testing
        • Introduced an annual plan and validated the structure across annual-only, annual + monthly, and monthly-only
        • Tested higher price points to lift LTV while holding conversion
    Benchmarked every stage, then fixed the four that mattered
    Introduced an annual plan in July, then raised the price in September

    Benchmarking each stage of the acquisition funnel against the UX of established products made a handful of quick-win opportunities obvious: more creative velocity for paid social, richer data signals for the paid algorithms, a cleaner checkout flow, and pricing aligned to the value users actually received. Prioritizing those four drove a sharp jump in revenue trajectory and profitability.

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    Otter Growth AdvisoryProduct growth for consumer apps and products