Otter Growth
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    Case studies
    Seed-stage education streaming subscription

    Overhauling the Acquisition Engine for a Profitable LTV:CAC

    Pricing, on-site conversion, and cleaner paid-algorithm signals took LTV:CAC up 43% and to breakeven in eight months.

    Product
    Seed-stage education streaming subscription
    Model
    Annual subscription at $180/yr, monthly tier removed
    Timeframe
    8 months

    Results

    +37%
    Average LTV
    +43%
    LTV:CAC
    1:1
    Reached breakeven LTV:CAC
    +43% LTV:CAC, to breakeven in eight months

    The situation

    The acquisition engine wasn't running at a profitable LTV:CAC.

    Fourteen months under breakeven, and swinging

    What we did

      • Ran pricing strategy and testing
        • Removed the monthly price tier
        • Optimized the core price point
      • Website conversion rate optimization
      • Optimized the data signals feeding the paid algorithm
    Removed the monthly tier and optimized the annual price
    Cleaner signals for the paid algorithms
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    Otter Growth AdvisoryProduct growth for consumer apps and products